Mercure London Heathrow Hotel

ex. Comfort Hotel Heathrow

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure London Heathrow Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

The 3-star Mercure London Heathrow Hotel offers modern rooms in proximity to Twickenham Stadium, Heathrow Terminal 2 and Windsor Castle. Built in 1960, the superior hotel was renovated in 2000.

The hotel is conveniently situated in a business area, close to parks. The property is set 15 minutes' walk from Hillingdon Hospital, Paul Robeson Theatre and London Motor Museum.

Within walking distance of Hayes district with restaurants, bars and a stadium.

Guests can reach Mercure London Heathrow Hotel by car from London Heathrow airport in 5 minutes.

Rooms

Mercure London Heathrow Hotel offers rooms with a standard interior, an in-room safe, cable TV, heating, high-speed internet and a trouser press. In-room self-catering facilities include an electric kettle, coffee/tea makers and a fridge.

Eat & Drink

The hotel provides a non-smoking setting, where guests can have a deluxe buffet breakfast from 06:30 till 10:00. International dishes are served in the informal restaurant. Guests can unwind at the refurbished Seasons Lounge bar serving a wide range of tea, soft drinks and coffee.

Services

Medical service, dry cleaning and shuttle service as well as a baggage storage, a safe deposit box and a designated smoking area are available for guests' use.

Relax

Parents will find cribs, a mini club and video games for their children on-site. Guests can keep fit with a gym and fitness center offered on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of rooms:   184.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Paid porterage
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games
  • Kids club

Leisure facilities

  • Barbeque grills
  • Television in lobby

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Slippers

Kitchen facilities

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of GBP 12.50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 3. 
  • Maximum capacity of cribs in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure London Heathrow Hotel London location
Show big map »

Hotel Address:

Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

Get directions
City Center
  • London
    21.1km
Airports
Train Stations
  • Heathrow Terminal 5
    5.0km
  • Richmond Station
    9.7km
Underground stations
  • Heathrow Terminals 1, 2, 3
    3.1km
  • Hatton Cross
    3.2km
  • Bus stop
    1.6km
Restaurants
  • The White Hart (cuisine: Hamburgers, English, Bistro)
    590 m
  • The Room (cuisine: European)
    810 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    184

Hotel Awards

UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure London Heathrow Twin RoomMercure London Heathrow Twin RoomMercure London Heathrow Twin RoomMercure London Heathrow Twin Room
Twin Room
Bed type: 2 Single beds or Double Bed or Queen and Single
Size: 15m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Double Room

Room facilities
    Standard Triple Room
    Bed type: Triple
    Check Prices
    • Air conditioning
    — Less information+ More information

    TRIPLE STANDARD

    Room facilities
      Family Double Room
      Bed type: Queen Size bed
      Check Prices
      — Less information+ More information
      Room facilities
        Mercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double RoomMercure London Heathrow Superior Double Room
        Superior Double Room
        Bed type: Double Bed or Queen Size bed or 1 Single bed
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        This room boasts air conditioning, blackout curtains a Queen-size bed and a 42-inch flat-screen TV. The en suite bathroom has a Grohe rain shower. The room comes complete with a fridge, a laptop safe and tea/coffee making facilities.

        Room facilities
          Mercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double RoomMercure London Heathrow Deluxe Double Room
          Deluxe Double Room
          Bed type: King Size bed or Double Bed or 1 Single bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          This room boasts a King-size bed and deluxe furnishings, a flat-screen TV, tea/coffee making facilities and free WiFi. The room also comes with complimentary soft drinks, a newspaper, bathrobes, slippers and deluxe toiletries.

          Room facilities

            How to reach hotel

            hotel Mercure London Heathrow Hotel London location
            Show big map »

            Hotel Address:

            Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

            Get directions
            City Center
            • London
              21.1km
            Airports
            Train Stations
            • Heathrow Terminal 5
              5.0km
            • Richmond Station
              9.7km
            Underground stations
            • Heathrow Terminals 1, 2, 3
              3.1km
            • Hatton Cross
              3.2km
            • Bus stop
              1.6km
            Restaurants
            • The White Hart (cuisine: Hamburgers, English, Bistro)
              590 m
            • The Room (cuisine: European)
              810 m
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  12 pm
            • Number of rooms:
              184

            Hotel Awards

            UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

            According to guest reviews, the hotel has been rated as
            Best 3 Star Hotels in United Kingdom

            Use Badge

            Mercure London Heathrow Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Air business related

            • Heathrow Airport in London - 1.5km
            • HEATHROW Airport (TERMINAL 1) - 2.8km
            • HEATHROW Airport (TERMINAL 2) - 3.1km

            Underground stations

            • Heathrow Terminals 1, 2, 3 - 3.0km
            • Hatton Cross - 3.1km

            Local Attractions

            • Beaversfield Park - 3.6km
              Rosemary Avenue, Hounslow
            • Battle of Britain Bunker - 6.0km
              St. Andrew's Road, Uxbridge
            • World Rugby Museum - 7.7km
              Rugby Road, Twickenham Stadium, Twickenham
            • Hounslow Heath - 4.8km
              Hounslow Heath LNR 450, Staines Road, Hounslow
            • London Motorcycle Museum - 6.7km
              29 Oldfield Lane South, Greenford

            Near the hotelNear the hotel

            • London Motor Museum - 1.0km
              3, Nestles Avenue, Hayes

              Restaurants Nearby

              • The White Hart - 590 m

                Address: 158 High Street
                Phone: 02087599608

                71% likes this, based on 20 reviews
                Cuisine: Hamburgers, English, Bistro, Gastropub
                Price Range: GBP 2 - GBP 20

              • Bellenie's Osteria - 880 m

                Address: 4 Bourne Way
                Phone: 7538 255447

                84% likes this, based on 26 reviews
                Cuisine: Italian

              • The Room - 810 m

                Address: 124 Station Road
                Phone: 020 8529 2265

                75% likes this, based on 29 reviews
                Cuisine: European
                Price Range: GBP 16 - GBP 23

              Hotel information
              • Check-In:
                from  12 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                184

              Hotel Awards

              UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

              According to guest reviews, the hotel has been rated as
              Best 3 Star Hotels in United Kingdom

              Use Badge

              Hotels nearby

              Mercure London Heathrow Reviews

              Guest reviews are submitted by our customers after their stay at Mercure London Heathrow

              Individual guest reviews

              • Single
                8.8

                The staff was knowledgeable and helpful even with a friendly good morning or hello whenever they saw you. All in all I really enjoyed my stay there, but I was really exhausted form my fantastic holiday in Britain !

                After my 9 day stay in Britain, I would have loved some directions to a local laundry-mat or an in house laundry for pay.

              • Single
                5.0

                for some reason parking isnt park of the cost of the room.... the food is generally good and most of the room are ok with the exception of the rooms located behind reception in a poorly constructed extension. all these rooms seem to be very cramped

              • Single
                6.2

                The location,room facilitie,the ease of ordering food,also the quality of breakfast

                Being askey twice If I had payed the bill when I payed cash, also I find £14 for a park a little much. £ 7 you can live with that. And too finish paying for yi-fi and not being told of the costs.i was sold 24hrs I was only in the hotel for 12 hrs .

              • Single
                7.0

                Friendly staff

                English breakfast - not altogether hot. Location: 2 bus rides to get to the hotel from lhr.

              • Older travelers
                5.8

                The proximity to the airport was convenient.

                The Internet connectivity was nonexistent. Even paying for the downstairs computer did not work. Our dinner was not good. We asked if there was anywhere to take a walk and the staff did not know that there was a close and convenient natural park across the street. We discovered it on our own.

              • Older travelers
                10.0

                Conveniently located near Heathrow airport. Good value for money. American style hotel. Efficient check in.and heck out. Good restaurants (excellent breakfast).

                British style plumbing (toilet flush deficient)

              • Single
                7.4

                Location, price, friendly helpful staff, functional.

                My pillows were very hard !!

              • Single
                10.0

                This was my third stay at the Comfort, prior to an early flight the following day. Everything there is perfect for comfortable overnight rest. I would not bother to try anywhere else, it is everything I need at a price helpful on a very tight budget.

              • Older travelers
                5.6

                FRont desk staff helpful, room clean and good size.

                1.Restaurant service was slow and staff did not appear interested. 2. No other restaurants close by so had to use it and one of party was sick immediately afterwards due to grease/ fat excessive use. 3. Location was not as shown and was in a residential area with limited access to other services except by bus into airport snd then chsnge to other bus or train taking extra hour to get anywhere.

              • Family with children
                9.6

                Child play area. Good food. Large rooms and good value. Helpful staff Extra pull out bed is in room. We had a larger room

                First room offered was cold and not triple glazed, Hence the motorway noise was unacceptable. Moved to another room still overlooking motorway but triple glazed so quiet and warm and acceptable. Ensure your room is triple glazed and ideally not facing mortorway which is only 50m away.

              • Older travelers
                7.4

                very good checkin.for an airport travelling.the coach is coming to the hotel to pick up to the airport,

                biscuits to be kept in the room

              • Family with children
                7.4

                Our room was spacous and comfortable for the most part and we especially enjoyed the super breakfast provided !

                The pillows on the beds are the most uncomfortable pillows We've ever laid our heads on !

              • Group of friends
                4.2

                food was fine, and dining staff very pleasant, front of house staff very polite on book in.

                Dated interior, £7 a night for car park, Smell in the room of drains, poor lighting in rooms, very small for cost. Noisy during the night. I did complain and was refunded only £30 from the cost.

              • Older travelers
                8.2

                The staff were very helpful. It was also very convenient to Heathrow Airport with a suttle bus available to the various terimals.

              • Single
                7.0

                value for money

                Staff at the bar were not very nice, and to order food at the bar you need to actually go and ask for it at the bar itself, they don't come to the table to get an order, which I found kind of sily to be honest, especially when they are coming to the tables to serve drinks. But no orders.

              How to reach hotel

              hotel Mercure London Heathrow Hotel London location
              Show big map »

              Hotel Address:

              Shepiston Lane, Hayes, London, United Kingdom, UB3 1LP

              Get directions
              City Center
              • London
                21.1km
              Airports
              Train Stations
              • Heathrow Terminal 5
                5.0km
              • Richmond Station
                9.7km
              Underground stations
              • Heathrow Terminals 1, 2, 3
                3.1km
              • Hatton Cross
                3.2km
              • Bus stop
                1.6km
              Restaurants
              • The White Hart (cuisine: Hamburgers, English, Bistro)
                590 m
              • The Room (cuisine: European)
                810 m
              Hotel information
              • Check-In:
                from  12 pm
              • Check-Out:
                until  12 pm
              • Number of rooms:
                184

              Hotel Awards

              UKHOTEL AWARDSRecommendedLondonMercure London Heathrow

              According to guest reviews, the hotel has been rated as
              Best 3 Star Hotels in United Kingdom

              Use Badge